Privacy Policy

Last updated: July 16, 2026

Retro Pocket operates this store and website, including all related information, content, features, tools, products, and services (the "Services"), to provide customers with a curated shopping experience.

Retro Pocket is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect or process the following types of personal information:

• Contact details: including your name, email address, phone number, billing address, and shipping address.

• Payment information: including payment card details, financial account information, transaction details, payment confirmations, and other information required to process payments.

• Account information: including usernames, passwords, preferences, and account settings if you create an account.

• Transaction information: including products viewed, items added to your cart, purchases, returns, exchanges, and order history.

• Communications: including information you provide when contacting customer support.

• Device information: including your device type, browser information, IP address, network connection, and other unique identifiers.

• Usage information: including how you interact with and navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, contact us, or provide information through our Services.

• Automatically through your device when you use our website, including through cookies and similar technologies.

• From service providers that help us operate our business.

• From partners or other third parties where permitted.

Cookies and Similar Technologies

We use cookies and similar technologies to help operate, improve, and understand how visitors interact with our website.

Cookies are small data files stored on your device that help us remember your preferences, maintain website functionality, improve your shopping experience, and understand how customers use our Services.

We may use cookies for purposes including:

• Keeping essential website functions working, such as shopping carts and secure checkout.

• Remembering preferences and settings.

• Analysing website traffic and customer behaviour.

• Supporting advertising and marketing activities.

Some cookies may be placed by third-party services we use, including Shopify, payment providers, analytics providers, and advertising partners. These third parties may collect information about your activity on our website and other websites according to their own privacy policies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

By continuing to use our website, you acknowledge that cookies and similar technologies may be used as described in this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving our Services:
To process payments, fulfil orders, arrange shipping, manage accounts, provide customer support, process returns, improve our website, and create a better shopping experience.

Marketing and advertising:
To send promotional communications where permitted and provide relevant advertising based on interactions with our website.

Security and fraud prevention:
To protect our customers, detect suspicious activity, prevent fraud, and maintain the security of our Services.

Communication:
To respond to enquiries, provide updates about orders, and maintain customer relationships.

Legal purposes:
To comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights.

How We Disclose Personal Information

We may share personal information with third parties where necessary to operate our business, including:

• Shopify and other service providers that assist with website hosting, payments, analytics, customer support, fulfilment, and shipping.

• Marketing and advertising partners that help us provide relevant advertising.

• Third parties when required to fulfil your requests, such as shipping providers delivering your order.

• Legal authorities where required by law or to protect our rights and the security of our Services.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your use of our store to provide and improve its services.

Information submitted through our Services may be shared with Shopify and third-party providers that assist us in operating our store.

You can learn more about how Shopify handles personal information here:

https://www.shopify.com/legal/privacy

You can manage certain privacy rights relating to Shopify through:

https://privacy.shopify.com/

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of these third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the applicable age of consent.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention of Information

We take reasonable measures to protect personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights relating to your personal information, including:

• The right to access information we hold about you.

• The right to request correction of inaccurate information.

• The right to request deletion of your information.

• The right to request a copy of your information.

• The right to object to or restrict certain processing activities.

You may also unsubscribe from marketing communications at any time by using the unsubscribe link included in promotional emails.

If you are located in the UK or European Economic Area, you may have additional rights under applicable data protection laws.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we use appropriate safeguards for international transfers, including recognised data protection mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [altitudebusinessinquiries@gmail.com]

For applicable data protection laws, Retro Pocket acts as the data controller of your personal information.